BOOK 4 OF 5 · 35 PAGES · BY JON SMITH
Nobody Answered the Phone
Fix Missed Calls and Office Overload Without Hiring Another Person
Every missed call is a customer who calls the next company. This book shows you how to find the holes in your call coverage, build a plan so every call gets answered or returned fast, and take busywork off your plate without adding headcount. It opens with an example: the $8,000 voicemail.